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Requesting Official Transcripts

WITC has retained Credentials, Inc. to accept official transcript orders over the Internet via a secured site. Official WITC transcripts are printed on security paper, which includes tests for authenticity. 

WITC will issue official transcripts to the student in a sealed envelope with the words “unofficial if seal is broken” written across the envelope flap, mailed in an individually sealed college envelope.  The official transcript should remain in the unopened, sealed envelope until it is presented to the employer, institution or scholarship provider. Official transcripts bear the electronic signature of the registrar and do not require a raised seal.

There are two ways in which you can order an official transcript from WITC, over the Internet, or in-person. The quickest and most convenient way to request an official transcript is to order it over the Internet. When placing an Internet order you will need to specify either an Undergraduate Credit Transcript or Continuing Education (ACE/Hourly) Transcript.

You can also obtain an unofficial transcript (free of charge), for more information, click here.

Option 1: Internet (PREFERRED METHOD)

To use this service, payment must be made by credit or debit card and you must have an e-mail address. If you don’t have a major credit/debit card, you may use a prepaid debit card. Your order will be processed upon request unless you have requested that it be held for degree or grade posting. Financial obligations to the college must be cleared before a transcript will be issued.

Benefits:

You may be required to provide WITC with a signed form authorizing release of your academic transcript before WITC can process your transcript order. Some orders may qualify for "Automatic Authorization" without your signature. To qualify for "Automatic Authorization," your order must meet the following criteria:

Credentials will notify you when your order has been successfully authorized. If your order cannot be automatically authorized, Credentials will e-mail you an Authorization Form that must be signed and either mailed or faxed back to the address or fax number listed on the form before your order can be completed (this process may take an additional 2-3 days to complete your request). Any e-mail you receive from Credentials regarding the Authorization Form will also include a link giving you the option of scanning and uploading your signed form via Credentials Self-Service Plus.

Regular service orders are processed in 1-2 business days, not including: mailing time, holidays, weekends or manual authorization. During peak times such as finals week or at the end or beginning of a semester, processing time is 5-7 days from the date WITC receives your request. Please plan accordingly when requesting transcripts. 

There is a $6 fee per transcript for this service. Same day in-person pickup and express delivery options are also available for an additional fee. Same day in-person pickup and express delivery orders must be ordered and authorized by 11:00 a.m. to ensure same day processing. Please read the order form carefully and fill out all required fields. To authorize someone else to pick up your transcript, you must provide their name in your request. Photo identification is required at the time pick up is made.

Click here to Request a WITC official transcript.

Click here to Check the status of your WITC official transcript order.

Option 2: In-Person

In person requests for official transcripts can be placed at any WITC student services office computer kiosk.  At the kiosk, you will have the option of paying by credit/debit card, cash, check or money order. If you are paying by cash, check or money order, make note of the order number and give it to the student services business office along with payment and picture ID. There is a $6 fee per transcript for this service.

Same day processing in-person pickup is available for a $12 fee per transcript. Please allow at least four hours before your planned pick-up. Pick-up delivery orders received after 11 a.m. may not be available until the next business day.

If you are authorizing someone else to pick up your transcript, you must provide their name in your request. Photo identification is required at the time pick up is made. Please note that transcripts that are not picked up after 15 days will be mailed to the address you provided when placing your transcript order.

WITC Student Services hours are:

Ashland
New Richmond
Rice Lake
Superior

If you have questions about placing an order or checking the status of a previously placed order, please contact Credentials, Inc. to speak with a customer service representative at (847) 716-3005 between the hours of 7 a.m. and 7 p.m., Monday through Thursday and between 7 a.m. and 5 p.m. (CST) on Fridays.

Requesting Unofficial Transcripts

There are three ways in which you can order an unofficial transcript from WITC, through your MyWITC, mail/fax, or in-person.

Unofficial transcripts have the same information as an official transcript, but they are printed on plain paper and do not contain the electronic signature of the registrar. There is no fee for unofficial transcripts.

Option 1: MyWITC Portal (Preferred)

The quickest and most convenient way to request an unofficial transcript is to order it through your MyWITC portal.  Unofficial transcripts are available to currently-enrolled and former students with an active login and password. Click here for detailed instructions on how to request an Unofficial Transcript Through MyWITC. If you need to reset your MyWITC portal account or to request a login and password, click here to Reset/Create MyWITC Portal Access. Contact student services with any questions regarding portal access or assistance in navigating MyWITC. 

Option 2: Mail or Fax

If you do not have access to MyWITC, you may complete and mail or fax a paper Unofficial Transcript Request Form (pdf form requires Adobe Reader 7 or above) to one of the student services locations listed on the bottom of the Unofficial Transcript Request Form. As required by the Family Educational Rights and Privacy Act, WITC must have written authorization to release your unofficial transcript (requests cannot be taken over the phone or via e-mail). If you are authorizing someone else to pick up your transcript, you must provide their name in your request. Photo identification is required at the time pick up is made. 

Option 3: In-Person

In person requests for unofficial transcripts can be placed at any WITC student services office.  You will need to complete a paper Unofficial Transcript Request Form (pdf form requires Adobe Reader 7 or above). As required by the Family Educational Rights and Privacy Act, WITC must have written authorization to release your unofficial transcript (requests cannot be taken over the phone or via e-mail). Please allow at least four hours for processing time before your planned pick-up. Pick-up delivery orders received after 1 p.m. may not be processed until the next business day. 

If you are authorizing someone else to pick up your transcript, you must provide their name in your request. Photo identification is required at the time pick up is made. Please note that transcripts not picked up after 15 days will be destroyed.

WITC Student Services hours are:

Ashland
New Richmond
Rice Lake
Superior

 

To request a copy of your GED/HSED Transcript, please:

http://ged-hsed.dpi.wi.gov/ged_trnscrpt