Skip to main content.

Customer Service - (10196108)

Catalog Number: 10196108

Credits: 1.00

Description: 
This course examines customer service as it relates to organizational quality. It addresses service models for internal and external customers, systems and strategies applied to customer service, and tools and techniques for gathering customer feedback and handling complaints.

Select Term to View Scheduled Classes:
Please note that this class may or may not be offered in the term selected. Class listings are updated daily to reflect changes or additions. Please check prior to the beginning of the term for the most up-to-date information.

Fall 2017   08/28/2017 TO 12/21/2017
Spring 2018   01/22/2018 TO 05/17/2018
Summer 2018   06/01/2018 TO 07/31/2018

Back