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Cosmetology Manager

Conflict Resolution and Confrontation Skills - (10196138)

Credits:   1.00

Description:

In Conflict Resolution and Confrontation Skills the learner applies the skills and tools necessary to deal with conflict and confrontation in the workplace. The learner will identify the major causes of conflict, develop a working plan of action to confront difficult situations, and establish guidelines for gaining resolution to difficult situations. The learner will build greater personal skill and confidence in their ability to deal with conflict in their personal and professional life.

Select Term to View Scheduled Classes:

Fall 2014   08/18/2014 TO 12/16/2014
Spring 2015   01/12/2015 TO 05/13/2015
Summer 2015   06/01/2015 TO 07/31/2015