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Conflict Resolution and Confrontation Skills - (10196138)

Catalog Number: 10196138

Credits: 1.00

Description: 
In Conflict Resolution and Confrontation Skills the learner applies the skills and tools necessary to deal with conflict and confrontation in the workplace. The learner will identify the major causes of conflict, develop a working plan of action to confront difficult situations, and establish guidelines for gaining resolution to difficult situations. The learner will build greater personal skill and confidence in their ability to deal with conflict in their personal and professional life.

Select Term to View Scheduled Classes:
Please note that this class may or may not be offered in the term selected. Class listings are updated daily to reflect changes or additions. Please check prior to the beginning of the term for the most up-to-date information.

Fall 2016   08/29/2016 TO 12/21/2016
Spring 2017   01/23/2017 TO 05/19/2017
Summer 2017   06/12/2017 TO 08/04/2017

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