Catalog Number: 10196138
In Conflict Resolution and Confrontation Skills the learner applies the skills and tools necessary to deal with conflict and confrontation in the workplace. The learner will identify the major causes of conflict, develop a working plan of action to confront difficult situations, and establish guidelines for gaining resolution to difficult situations. The learner will build greater personal skill and confidence in their ability to deal with conflict in their personal and professional life.
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|Spring 2016||01/11/2016 TO 05/11/2016|
|Summer 2016||06/13/2016 TO 08/05/2016|
|Fall 2016||08/29/2016 TO 12/21/2016|