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Reference Resources


Customer Service
Swiss Banking


The American Institute of Certified Public Accountants site provided information to students, educators, and professionals.

Bank Data and Statistics
Quick links to bank data from the Federal Deposit Insurance Corporation (FDIC), including databases and reports about FDIC-insured institutions, financial information and reports, and bank rating services. Find beneficial ownership filings, uniform bank performance reports, deposit market share reports, historical statistics on banking, and more. From the FDIC.

Basic Accounting Lesson Plans
Are balance sheets, income statements and cash flow statements keeping you up at night? Well, beginning accounting students (or others with an interest in such matters) will appreciate these basic accounting lesson plans.

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MAP for Non-Profits
Increasing competition (whether for-profit or nonprofit) is forcing businesses to pay much more attention to satisfying customers, including by providing strong customer service.

Customer Service Charter
State Library of Tasmania

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An ongoing weblog-style summary of corporate "earnings calls." Earnings reports are issued quarterly and annually by public companies; they include earnings, expenses, and net profit for the issue period.

Annual Report Service
Requires registration, but registration is free
and gives you access to thousands of annual reports.

Better Business Bureau
Promoting fairness and integrity in the marketplace.
A business directory with 25,000+ categories.
Launched in February 2004, and since then it has grown to include a host of instructional materials, including tutorials on how to cover financial markets and understanding financial markets.

Business Plan Archive
Collects and preserves business plans and related planning documents from the Birth of the Dot Com Era.

Business Writer’s Free Library
Writing letters or memos in the world of business is an acquired skill, and those beginning to learn about this process will appreciate this site.
Several years ago, the World Bank became concerned about the business climate and environment in different countries around the world. After a time, they decided to embark on the creation of a database that would provide indicators of the cost of doing business in various countries.

This international business and country studies information portal, from the Center for International Business Education and Research, Michigan State University, provides access to over 5,000 Internet resources with annotations.

Hoovers Online
Company profiles, articles, and web sites.
Continuously updated.

Industry Research Desk
Business research tools for researching industries and markets, for researching companies, industries and manufacturing processes.

Inside the Vault
A number of recently published books have reinvigorated the public’s general interest in the so-called “dismal science” of economics, and students across the country have shown a penchant for enrolling in beginning and advanced economic courses during their time in higher education.

Quarterly Retail E-Commerce Sales - 1st Quarter 2007
Compiled by the U.S. Census Bureau.

SBA: Small Business Administration
Information and resources for starting your own business and financing your own business.

Standard and Poor's
The online version of the world's foremost provider of independent credit ratings, indices, risk evaluation, investment research, data, and valuations.
Access information on 155,000 companies.
Thomas Register is the most comprehensive
online source for finding companies and products manufactured in North America.
Free registration.

U.S. Chamber of Commerce
One would be hard pressed to find a better slogan for the U.S. Chamber of Commerce than “Fighting for Your Business”, so it is rather fortunate that they have already effectively trademarked these exact words.

Microsoft Word Training Modules
A variety of training modules designed for those in the field of medical administration and general business environments.

World Bank Group
One of the largest sources of assistance to developing economies.

Yahoo! Finance
Finance portal from Yahoo!

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The Internet home of Fortune, Money, Business 2.0, and Fortune Small Business.

EDGAR: A Guide for Investors
The SEC’s EDGAR database provides free public access to corporate information, allowing you to quickly research a company’s financial information and operations by reviewing registration statements, prospectuses and periodic reports filed on Forms 10-K and 10-Q.

Registration required. Registration allows basic access to real-time and downloadable SEC files.

International Monetary Fund
A public center for economics education.
Business news for IT Managers.

Your Source For Investing Education. Includes the most comprehensive investing dictionary on the web as well as articles and tutorials on nearly any aspect of the market.
Stock and mutual fund quotes and reports.

Stock Exchanges
      American Stock Exchange
      New York Stock Exchange
The web site for students of introductory finance at The University of Arizona.

U.S. Monetary Policy: An Introduction
Understanding the activities and operations of the U.S. Federal Reserve and its monetary policies can be a bit confusing, so it's nice to know that the Federal Reserve Bank of San Francisco has created this fine resource for the general public.

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Knowledge source for market research, marketing plans, internet marketing, marketing careers and more.

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How Swiss Bank Accounts Work
This article aims to dispel myths propagated in popular culture (such as James Bond movies and "The Da Vinci Code") about the operation of Swiss bank accounts.

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Swiss Banking
Questions and answers about the Swiss banking system.

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