WITC focuses on the skills that are priorities for industry. Not only are students working on real equipment, but they are also gaining real skills. A major focus is on training to troubleshoot. Whether the problem is mechanical, software related, or networking, students gain valuable experience in the theory, logic and process of troubleshooting.
Students learn the difference between troubleshooting and problem solving including the different types of problems and how to differentiate between observations and possible causes.