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Medical Administrative Specialist

Careers. Choices. Real Life.

What Graduates are Saying

“You get to know the teachers and they get to know you,” she says. “If you’re struggling, it’s easy to get extra help. They have a genuine interest in you. The biggest class I have is about 18 students. It’s like a close-knit family.”

Latischa Ferg
Medical Administrative Specialist Program (MAS)

 

"Baldwin Area Medical Center has been a recipient of many students from the WITC Medical Administrative Specialist Program.  Students come well prepared to work and have a diverse understanding of the administrative aspects of health care.  The quality of work students are capable of producing speaks well of the instruction they receive and the professionalism of the program.  Instructors of  the program are clearly committed to the delivery of high quality education, professional students and partnerships with business and industry.  We are fortunate to have the entire WITC campus available in the St. Croix County area."

Trudy Achterhoff, Director of Human Resources
Baldwin Area Medical Center

 

"Hudson Physicians has been involved with students enrolled in the Medical Administrative Specialist Program at the New Richmond campus since its inception.  This program covers all areas in the medical business office & prepares a student to be an asset upon graduation.  Students complete an externship at various clinics or hospitals prior to graduation.  This is an invaluable tool in the student's training.  As an employer, we have input into the needs and qualifications that are necessary for a student to be a qualified employee.

I personally have hired two students who have been graduates of the Medical Administrative Specialist Program at New Richmond.  Each student has been fully prepared to work in the medical business office.  Whenever I have an open position I contact WITC to advertise for an employee.  I know the students who apply will be able to fulfill the requirements of the position I have available. 

I would recommend the Medical Administrative Specialist Program to anyone who has an interest in the medical field.  Students who complete this program can be assured they have received the best education and training and will have a great future in healthcare."

Chris Boardman, Insurance Manager
Hudson Physicians Clinic

 

"I recently received my Associate's Degree from WITC in the Medical Administrative Specialist Program.  I now have a very successful job at Healthpartners Group, Inc., St. Paul, MN, in the health insurance field filing medical claims for 22 clinics.  I could not have done it without the extensive educational background and experience that I received from WITC."

Katie Dale
Patient Account Representative

 

"As a recent graduate of the Medical Administrative Specialist program at New Richmond, I felt prepared going into my current position at Associated Eye Care's Business Office.  I feel that the Medical Administrative Specialist Program had much to do with my increased comfort level as an employee.  Being introduced to the variety of courses in the program helped once I got out into the workforce."

Kari Gehrman
Business Office

 

The knowledge I received at WITC has helped me find a great job. I am a billing specialist/coder. With my hands-on coding experience, medical terminology, and medical office procedures, I have learned to code the facilities charge tickets, send claims, and decipher the meaning of many surgical procedures. Every day I work with numbers such as credits and debits. I gained the knowledge of business math and accounting while going to school at WITC. and I use it every day in my career. I know that all the classes I took for MAS have applied tremendously. Getting the MAS degree has made me marketable for the medical administrative field.

Amy Her
WITC Graduate

 

In my pursuit and search for a new career, the staff at WITC was excellent in helping me choose the right path.  I knew that I wanted a career as a medical transcriptionist; they in turn counseled me on the program/classes to pursue.  Since finishing the Medical Administrative Specialist program, I have worked for a local hospital doing medical transcription and am now working from home doing the same. I am grateful for the help and support I received from WITC. With the excellent classes offered in this program, I felt confident after graduating that I could proficiently start a career as a medical transcriptionist.  I knew what my goal was, and they prepared me for what has turned out to be the best decision I could have made.  Many thanks to all at WITC.

Terri Maki
WITC Graduate

 

I am presently working as a coder at the Duluth Clinic doing ICD-9 coding.  WITC prepared me for my job, especially the medical terminology and medical insurance classes.  I’m grateful that an internship was part of the program in order to get actual “on-the-job” experience.  WITC was a great experience for me; I was able to find a job in my field before I even graduated.

Melissa Mossberger
WITC Graduate

 

I am working as a surgery clerk at SMDC in Duluth doing charge posting, scheduling, coding, word processing, reception work and communicating with doctors, nurses, and surgical staff. I think that WITC is a great place to get an education.  The whole school is helpful in whatever your needs are.

Melanie Nowling
WITC Graduate

 

I work as a PSA in Radiology at St. Mary’s Medical Center in Duluth doing registration and scheduling in the MRI department.  The office procedures and terminology that we learned are used on an everyday basis.  Hands-on projects in classes with actual office work were a large benefit.  The internship component was very helpful.  I was hired for my position and did my internship on the job.  The supervisor thought it was a great idea for part of my training process.  WITC-Superior has a great medical secretary program.  The instructors cover all areas needed to go into this field.

Doreen Martin
WITC Graduate

                   

My educational experience at WITC-Superior was the best that I could have expected.  I cannot emphasize enough how helpful everyone was.  If you had any problems or questions  about anything, someone was there to help you.  With the help of my education and internship experiences, I was able to get a job in Wausau, Wisconsin working for the Marshfield Clinic, Wausau Center as a coding specialist.  From there, I was able to transfer to Marshfield Clinic-Indianhead Center in Rice Lake so I could be closer to my hometown.  The specific classes that really helped me in my career were Medical Insurance, Medical Terminology, Anatomy and Physiology, Medical Office Procedures, and Medical Document Production.  If I ever decide to go back to school and further my education, WITC-Superior would be my choice.

Amy L. Lysdahl
WITC Graduate

 

I work as a receptionist at the Shell Lake and Siren Clinics.  My internship helped me get where I am now.  The course work that I had helped show my coworkers that I’m flexible in working in different departments.  In addition to scheduling, working with patient charts, and running the Shell Lake office, I’ve done coding, transcription, and insurance.  I am very happy with what I’ve learned at WITC-Superior.

Susan Weis
WITC Graduate

 

We had two WITC interns to support the backlog in the Health Claims area.  They both were willing to learn and, given the tools and instructions, they accomplished the tasks.  They were quick to catch on and worked well with other staff in the department.  I also had a WITC intern supporting a filing project at St. Mary’s Hospital of Superior.  Again, we had a backlog due to process change and a computer system change at this facility.  She was quick to catch on to the routine and we were able to catch up on the backlog.

Lana Broderson, Business Office Manager
St. Mary’s Hospital-Superior

 

We have had a half dozen student of the Medical Secretary Program at WITC-Superior do their internships at our facility.  They have gained experience as receptionists, billing/insurance clerks, medical records clerks, and transcriptionists.  I have found these interns to be very job knowledgeable and accurate in their work efforts.  I graduated from WITC in 1981.  At that time, there wasn’t an intern program.  I feel an intern program greatly helps the students and the employers as to expectations after graduation.

Mary Sorenson, Medical Records
Mariner Medical Clinic, Superior

 

My experience with graduates of the WITC Medical Secretary Program is that they are given a well-rounded education which provides them with the skills necessary to jump into a variety of medical secretary positions.  They also come prepared with excellent communication skills and team work skills.  I believe the program effectively integrates a variety of professionals working in the field with the advisory team which exposes the students to the “real world.”

Julie Waltenburg, RHIA, Director
Health Information Services, Duluth Clinic

 

I feel the program is excellent, and I would not hesitate to hire someone who graduated from the program.  The interns and graduates come with a high level of transcription skill/expertise and a strong background in terminology and drug spellings.  They are cooperative and have a great attitude toward learning and achieving the standards we have in our department.

Debera Paulson-Hall, Transcription Supervisor,
St. Mary’s Hospital-Duluth