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Broadband Academy

Start a career in the broadband industry with Wisconsin Indianhead Technical College's (WITC) unique -in- Wisconsin Broadband Academy. Learn the fundamentals of broadband services and how broadband networks operate with the different technologies.

Completion of this Academy will improve quality of products and customer service skills.

Advance Your Career

The Broadband Academy is offered fully online at a time and place most convenient for you and your employees. Whether entry-level or senior personnel, this three-level training program will provide professional development and cross training for employees with the most up-to-date technical content.

The Academy is developed into three levels that you can take at your own pace. Students of the Academy can opt to complete 1, 2 or all 3 levels with the flexibility to test out of levels.

Courses in the Broadband Academy will seamlessly transfer into WITC’s broadband technologies technical diploma so graduates can continue their education.

Registration is OPEN for all Broadband Services Level 1 and Broadband Services Level 2 courses

Registration is open for Level 3 Courses

Broadband Customer Service Specialist (Broadband Services Level 1) 8 weeks
Broadband Telco Service 101 1 credit
Broadband Television Service 101 1 credit
Broadband Fiber Service 101 1 credit
Broadband Internet Services 101 1 credit
Applied Communications 1 2 credits
Total credits: 6 credits
Level 1 Course Descriptions Download

Broadband Installer (Broadband Services Level 2) 16 weeks
Broadband Fiber Service 201 3 credits
Broadband Cable Installation 201 3 credits
Broadband Safety 1 credit
IT Essentials 2 credits
Broadband Termination and Testing 201 3 credits
Broadband Network 201 3 credits
Total credits: 15 credits
Level 2 Course Descriptions Download

Broadband Services Level 3 16 weeks
Information Security 3 credits
Fiber Optics Outside Plan 301 2 credits
Networking Professional Certificate
The Networking Professional certificate is designed to give information technology professionals a path to complete industry certification while advancing their skills. Students should have experience in information technology or broadband technologies.
  • 10150109 Wireless LANS
  • 10150111 Cisco CCNA 1 Introduction to Networks
  • 10150112 Cisco CCNA 3 Scaling Networks
  • 10150113 Cisco CCNA 2 Routing and Switching Essential
  • 10150114 Cisco CCNA 4 Connecting Networks
15 credits
Total credits: 20 credits
Level 3 Course Descriptions Download

Learn more about how to gain credit for skills and knowledge previously acquired with Credit for Prior Learning.

Download a complete Broadband Academy Course Schedule
with current and upcoming courses.

$143/credit plus fees for Wisconsin residents

Impact Logo This IMPACT (Interfacing Manufacturing Process and Connecting Technologies) program is 100% funded with an H-1B TechHire Partnership $5 million grant awarded by the U.S. Department of Labor’s Employment and Training Administration.
This program is an equal opportunity program and auxiliary aids and services are available upon request to individuals with disabilities. (Contact 1.800.243.9482 TTY 711 for program information.)

This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.

Creative Commons Except where otherwise noted, this work is licensed under the Creative Commons Attribution 4.0 International License.

WSTA Logo WITC’s Broadband Academy is endorsed by the Wisconsin State Telecommunications Association. WITC’s online training encourages professional development opportunities for existing and future employees of our member companies.
This program will help member company employees acquire the tools necessary to advance their careers in the broadband industry. Course offerings will provide students exposure to various elements of the broadband and telecommunications field; including the integration of IP voice service, cable TV, fiber optic and internet services. By completing course offerings, our member companies and their employees will maintain and improve the quality products and service our customers have come to expect.

NTCA logo "NTCA-The Rural Broadband Association fully supports the partnership of these two organizations to develop a curriculum that provides in-depth technical training, professional development and the potential for scholarship opportunities to NTCA members. The course offerings provide telco employees exposure to various elements of the broadband and telecommunications field, which helps to advance professional skills and the services provided in the communities we serve."

WITC offers new Broadband Academy
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Broadband Academy Contacts

Dan Schullo, Program Coordinator
For general program questions:
Email Dan Schullo or
Ph: 715-234-7082 ext. 5267

Paul Kostner, Instructor & Program Director
For specific questions about classes & course content:
Email Paul Kostner
Ph: 715-234-7082 ext. 5298

Broadband Safety Cataog


Paul Kostner
Paul Kostner
Broadband Academy Program Director

Kostner has been with WITC since 1999 instructing the Broadband Technologies program. As the Academy program director, Kostner is responsible for setting program priorities, responding to constituent needs and requests, developing new educational projects and interfacing with Broadband Associations and industry training requests.

Associate degree from WITC in electronics/telecommunications
Bachelor of Science from
M.A. from
Fielding Graduate University