Broadband Customer Service Specialist Career Outlook

Percent Employed

100%

Employed

 

WITC Broadband Customer Service Specialist Graduate Survey Responses 2017-2018

Employed in Related Field

91%

Employed in a Related Field

 

WITC Broadband Customer Service Specialist Graduate Survey Responses 2017-2018

Career icon

$53,244

Average Monthly Salary

WITC Broadband Customer Service Specialist Graduate Survey Responses 2017-2018

 

Careers

Typical positions available after graduation include:

A hand dialing a telephone keypad

Customer Service Specialist

Customer service representatives interact with customers to troubleshoot, process orders, and provide information about an organization’s products and services.

Additional opportunities include:

  • Customer Service Phone Bank

  • Direct Sales Representative

Related Program

  • Broadband Installer

Transfer Opportunities

After you complete your Broadband Customer Service Specialist pathway certificate at WITC, you can continue your education to obtain the Broadband Internet Technician technical diploma. Transfer your credits to continue your education and earn your bachelor's degree and beyond. 

Hear From Graduates

"I found the Fiber 101 course to be beneficial as I learned what the fiber consists of as well as the whole process of how it is brought into the home. There were some challenging modules. All of the instructors were awesome and very helpful whenever I reached out to them. Overall, it was a great course." 

Broadband Customer Service Specialist Graduate

Contact

To learn more about the Broadband Customer Service Specialist, please contact Dan Schullo.

Email

877.243.2431

 

Students walking outside of campus

Get the WITC experience

Attend an event or schedule a campus tour/program shadow.

Visit Campus

Find a program icon

Finding the class you want to take has never been easier. 

Find a Class

TAKE the NEXT STEP

Are you ready to experience success? WITC staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.