Image fiber optic technician and rolls of fiber optic cables

Broadband Installer

Technical Diploma

14 Credits | Less than 1 year

Online Program 

Career Cluster: Information Technology

Learn about the technologies of today and tomorrow to help people connect to a better future. Broadband Installers are responsible for connecting a home or business to high-speed Internet. 

Program Overview

The Broadband Installer program is designed to provide basic skills to install a variety of broadband networks. Installers could work with fiber optic, voice, video transports, CCTV security systems, landline and cellular services. Work duties would include premise installation, change of service and emergency restorations.

Broadband Installer is the second level of the Broadband Academy, a two-level program that offers the flexibility of online learning with hands-on skills assessment. Students of the Academy can opt to complete levels 1 or 2 with the potential for Credit for Prior Learning."

See the full Broadband Academy

Program Outcomes

Broadband Installer graduates will be able to:

  • Demonstrate safe practices and techniques
  • Perform installations of Broadband systems

After completing this 14 credit technical diploma, you'll be ready for a rewarding career that specializes in broadband installation for the broadband industry. 

Fiber optic technician splicing fibers

In-demand skills.

Broadband employee working in a residential neighborhood

Conveniently take classes online.

A broadband professional connecting fiber optic cable to the switch

Complete the diploma in less than one year. 


Broadband Installer is available fully online. Registration is open for Broadband Installer. 

Click here to Register Now - Registration is OPEN for Broadband Services courses - Level 1 and 2

Experienced Instructors

Broadband instructors have worked in the industry. Cellular, CATV, Fiber Optics, Networking and Construction are all some of the positions held by instructors. 

Unique in the State

There is no other program like this in Wisconsin. You'll gain a specific set of skills that employers in this field look for in an employee. 

Large Professional Network

WITC has had a Broadband program since the 1970s. Most broadband companies in the area have at least one WITC program graduate. With WITC on your application, you will have an advantage over competitors. 


The program is comprised of courses that allow you to obtain a career as a broadband installer. 

Explore the Curriculum

Featured Broadband Installer Courses

| 2 CR
The IT Essentials and Security (ITES) course introduces students to the fundamentals of computer hardware and software, mobile devices, security and networking concepts, and the responsibilities of an IT professional. The latest release includes mobile devices, Linux, and client side virtualization, as well as expanded information about Microsoft Windows operating systems, security, networking, and troubleshooting. This course covers materials on the CompTia A+ certification exam.
| 3 CR
This course will introduce the students to industry specifications and practices for understanding fiber optic communication systems. Topics covered include fiber optic design, installation, test and maintenance for multimode and singlemode networks. This class will benefit those with little or no fiber experience.
| 3 CR
This course is designed to train those with no previous knowledge in the industry for entry-level employment in the field of security system installation. The course provides comprehensive teacher-led instruction in CCTV, analog/hybrid, facial recognition, IP based security system equipment.

Admissions and Tuition

For more information on this program and how to apply, email BJ Williams or call 715.234.7082 ext. 5179.

Tuition and Fees

WITC breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Learn More About Paying for College

Estimated Total Program Costs 2020-21*

Broadband Installer

14 Credits | Less than 1 year


*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented. 

After the WITC Broadband Installer Program

Upon completion of the program, you will obtain a Broadband Installer technical diploma. 

Student studying at a computer

Transfer Options

Transfer your WITC credits to a four-year college in Wisconsin to obtain your bachelor's degree and beyond. 

View Transfer Options

Career Outlooks

WITC's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

Student studying at a laptop


To learn more about the Broadband Customer Service Specialist, please contact BJ Williams.


715.234.7082 x 5179


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Attend an event or schedule a campus tour/program shadow.

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Finding the class you want to take has never been easier. 

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Are you ready to experience success? WITC staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.