Graduate Employment Information
Customer Service Manager is a new WITC program. No graduate employment information is currently available.
Typical positions available after graduation include:
Account Coordinators are often dedicated to a specific customer group. They ensure consistent application of policies and procedures. Exceptions are referred to the account coordinator for resolution.
Customer Service Specialist
Daily customers rely on the customer service specialist to provide a consistent and efficient experience. Focused on product knowledge and company procedures, customer service specialists ensure timely delivery of products and services.
Additional Opportunities Include:
- Help Desk Specialist
- Account Representative
After you complete your Customer Service Manager technical diploma, you can continue your education to obtain the Business Management associate degree and transfer your credits to another college to earn your bachelor's degree. WITC has articulation agreements with a variety of four-year universities in Wisconsin.