Health Office Professional

A medical office professional wearing nursing scrubs and sitting at a computer at a front desk

Health Office Professional

Technical Diploma

34 Credits | 1 Year

Online Program | Financial Aid-Eligible

Ashland, Hayward, Ladysmith, New Richmond, Rice Lake, Superior

Career Cluster: Business Management

This technical diploma combines medical office skills with computer skills to prepare you for employment on the administrative side of healthcare working in physician’s offices, clinics, hospitals, nursing homes and other health organizations. Simulated on-the-job training helps you apply what you have learned in the medical office environment. 

Program Overview

The Health Office Professional technical diploma combines medical office skills with computer skills to prepare you for employment on the administrative side of healthcare working in physician’s offices, clinics, hospitals, nursing homes and other health organizations.  

Program Outcomes

Health Office Professional graduates will be able to:

  • Perform routine healthcare administrative procedures
  • Demonstrate effective workplace communications
  • Apply technology skills to business and administrative tasks
  • Maintain internal and external relationships
  • Model professionalism in the workplace
The receptionists desk at a busy hospital

Health Office Professional is one of the fastest growing occupations in the healthcare industry. Today’s in-demand frontline and nonclinical healthcare workers are projected to add more than 2 million job openings this decade. 

A receptionist of a medical office greeting a mother and daughter

Learn by doing.

The receptionist area of a busy clinic

Flexible scheduling and start dates.

A medical office professional sitting at a desk in a doctor's office

In-demand job. 


Health Office Professional classes are offered on all four campuses (Ashland, New Richmond, Rice Lake, Superior), and select courses are available at the Outreach Centers in Ladysmith and Hayward. Take classes online, by interactive television, flex, Your Choice and in the traditional classroom format.  

Career Pathways

Graduates of the Health Office Professional technical diploma will also earn technical diplomas in Healthcare Receptionist and Medical Billing Specialist with the option to continue your education to obtain the Medical Administrative Professional associate degree. 

Simulation Training

Simulated on-the-job training helps you apply what you have learned in a medical office environment. 


You can register and attend classes at the Ashland, New Richmond, Rice Lake, and Superior campuses, as well as join via ITV from the Outreach Centers in Hayward and Ladysmith. 


Specific classes that provide training for the Health Office Professional are Medical Terminology, Introduction to Healthcare Documentation, Medical Office Procedures & Customer Service, Electronic Health Records, and Medical Office Administration. 

Explore the Curriculum

Featured Health Office Professional Courses

| 1 CR
This course familiarizes students with the basic functioning of medical records in facilities with electronic medical records. Students will also be exposed to the jobs and duties involved in the health information management department of hospitals and clinics. Hands-on training with an electronic medical records program will be included, as well as discussion of paper medical record functions.
| 3 CR
Simulates handling patients and employees, applying customer service skills, and the use of computers in a medical/clinical setting. Hands-on experience in scheduling appointments, work in electronic medical records, establishing a fee schedule, and practice management. Utilizes Microsoft Office software, electronic billing software, electronic medical record software, telephone systems, internet, fax and e-mail. PREREQUISITE: 10106143 Medical Office Procedures and Customer Service and COREQUISITE: 10106135 Introduction to Healthcare Documentation.
| 3 CR
Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.

Health Office Professional is Part of a Career Pathway

As a Health Office Professional student at WITC, you can earn credentials each step of the way. 

Download Career Pathways map

You could take this first and get a credential.

Technical Diploma
16 Credits / One Semester Full Time; Part Time Options Available
Potential Careers
Medical Receptionist, Medical Scheduler, Medical Information Clerk, Appointment Coordinator, Patient Access
Range of Yearly Salary
$18,460-$23,109 annually
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This is the program you're looking at. 

Technical Diploma
34 Credits / One year Full Time; Part Time Options Available
Potential Careers
Medical Office Specialist, Medical Secretary, Medical Receptionist, Hospital Admissions Representative, Customer Service Representative, Medical Scheduler, Health Information Clerk
Range of Yearly Salary
$22,462-$33,277 annually
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You can continue your education to obtain an associate degree. 

Associate Degree
63 Credits / Two Years Full Time; Part Time Options Available
Potential Careers
Medical Administrative Assistant, Medical Secretary, Medical Receptionist, Medical Scheduler, Hospital Admissions Representative, Medical Language Specialist, Medical Billing Specialist, Patient Account Representative, Clinic Coder & more
Range of Yearly Salary
$27,038-$66,000 annually
Arrow pointing down

You can continue your education to obtain your bachelor's degree. 

Medical Administrative Professional Bachelor's Degree

Lakeland University | Northland College | UW-Barron County | UW-Green Bay | UW-Oshkosh | UW-Stout

Admissions and Tuition

WITC has a simple admission process that can be completed in one visit. To start the process, simply fill out an application form along with a $30 application fee. After you’ve successfully submitted your application, your next step is to schedule an admissions meeting with a WITC counselor to discuss your goals and expectations. That’s it!

Tuition and Fees

WITC breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Financial Aid

Financial aid is available to help you pay for your education. It can come in the form of grants, loans, federal work study, military and veterans benefits, division of vocational rehabilitation benefits and scholarships. 

Learn More About Paying for College

Estimated Total Program Costs*

Health Office Professional

34 Credits | 1 year


$1,943 for books (including tax)

*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented. 

After the WITC Health Office Professional Program

Upon completion of the program, you will obtain technical diplomas in Healthcare Receptionist and Health Office Professional. 

Student studying at a computer

Transfer Options

Transfer your WITC credits to a four-year college in Wisconsin to obtain your bachelor's degree and beyond. 

View Transfer Options

Career Outlooks

WITC's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

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Gainful Employment

Established by the U.S. Department of Education, Gainful Employment is available to help you make an informed decision about which career to pursue. This required information shows data about how WITC's technical diploma programs that receive federal financial aid lead to gainful employment in recognized careers. 

Learn More


Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Sara Eckstein

Admissions Advisor

800.243.9482 ext. 5220


Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

800.243.9482 ext. 3195


New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

800.243.9482 ext. 4339


Superior Admissions Contact

Cindy Miller

Admissions Advisor

800.243.9482 ext. 6243


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Are you ready to experience success? WITC staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.