Healthcare and Service Provider

A healthcare provider pouring coffee for residents of a community-based residential facility

Healthcare and Service Provider

Pathway Certificate

12 Credits | Less than 1 year

Ashland, New Richmond, Rice Lake, Superior

Career Cluster: Health Sciences

The Healthcare and Service Provider technical certificate is designed to meet the needs of individuals working in the healthcare and other service industries who are working with increasing numbers of older adults and caregivers in our communities. It is ideal for people entering the job market or choosing to enhance their current careers in service delivery or leadership roles within a variety of settings. 

Program Overview

You will be able to directly apply your acquired theory, knowledge and practical skills within a variety of professional settings. This technical certificate is designed to enhance the education and experience of practitioners who work directly with older adults in healthcare and clinical settings, community-based programs, residential facilities, and private or for-profit business and industry. 

Program Outcomes

Healthcare and Service Provider graduates will be able to:

  • Analyze the physical, social, psychological, and spiritual aspects of aging throughout the lifespan
  • Apply ethical and legal practice consistent with a gerontology professional
  • Identify the role of the gerontology professional in the connection of service delivery
  • Identify strategies to cultivate an age-friendly community
Students in a science lab

Meet the emerging and rapidly growing career prospects for individuals understanding the needs of our aging population who work in the healthcare and other service-oriented industries. This short-term credential can be earned in a year or less, and is offered in flexible 8-week course offerings.

An aging adult sitting in a rocking chair and smiling

High-future demand.

A healthcare caregiver laughing with residents of a community-based residential faciity

Flexible and innovative.

A professional talking with a resident in a community-based residential facility

Designed to fit a busy life. 


Healthcare and Service Provider Technical Certificate course offerings are available at the Ashland, New Richmond, Rice Lake and Superior campus locations. Take classes online, by interactive television and in traditional classroom format. 


Accelerated, eight-week courses offered through convenient online and in-person evening formats.

Cutting-Edge & Interactive

Cognitive simulation equipment provides you “virtual” aging experiences such as dementia, vision/ hearing loss and mobility impairments.

Practical Approach

Train and prepare your existing workforce for the expanding population of older adults in our region including public safety, community-based services such as religious and financial institutions, government agencies and other service industries.


Coursework addresses physical, social, psychological, legal, emotional, ethical and spiritual aspects of aging throughout the lifespan. Program specific subjects explore the wide spectrum of services available, and how to work with older adults and caregivers in your community.   

Explore the Curriculum

| 3 CR
Explore aging in respect to social roles and processes. Topics include history of aging, demographics, family relationships, social supports, economics, retirement, loss, poverty and politics of aging.
| 3 CR
Examine the signs, symptoms and stages of Alzheimer's and other forms of dementia and how these diseases affect physiology and brain function. This course focuses on the principles of communicating and providing care to individuals with memory loss and confusion while learning the best practices for dealing with behavior changes, challenges with the activities of daily living, and strategies to assist caregivers.
| 3 CR
Develop effective communication strategies and supportive interview techniques that enhance rapport and relationships with aging populations. Apply ethical principles, standards and boundaries that acknowledge self-determination.

Healthcare and Service Provider is Part of a Career Pathway

As a Healthcare and Service Provider student at WITC, you can earn credentials each step of the way. 

You could take this first and get a credential.

Dementia Care

Technical Certificate
12 Credits / 1 Year Part Time
Potential Careers
Hospitals, Hospice, Home Health Care and Assisted Living, LongTerm Care, Nursing Homes and Group Homes, Adult Care, Senior Centers, Community, Non-Profit and Government Agencies, Counseling Centers, Business and Industry
Average Starting Wage
$8.37-$14.47 Hourly / $17,410-$30,098 Annually
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Community-Based Residential Facility (CBRF) Caregiver

Technical Diploma
2 Credits / 1 Course / 1 Semester Part Time
Potential Careers
Assisted Living, Memory Care, Group Homes, Transitional Housing
Average Starting Wage
$20,018–$36,397 Annually
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Healthcare and Service Provider

Technical Certificate
12 Credits / 1 Year Part Time
Potential Careers
Hospitals, Hospice, Home Health Care and Assisted Living, LongTerm Care, Nursing Homes and Group Homes, Adult Care, Senior Centers, Community, Non-Profit and Government Agencies, Counseling Centers, Business and Industry
Average Starting Wage
$17,410-$30,098 Annually
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You can continue your education to obtain an associate degree.

Gerontology - Aging Services Professional

Associate Degree
60 Credits / 2 Years Full Time; Part Time Options Available
Potential Careers
Aging Services Provider, Advocacy Specialist, Geriatric Care Specialist, Dementia Care Specialist/Provider, Benefits Coordinator, Client Navigation Specialist, Activity/Recreation Coordinator, Housing/Transportation Specialist, Program Planner
Average Starting Wage
$18,199-$51,642 annually
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Gerontology - Aging Services Professional Bachelor's Degree

Lakeland University | UW-Barron County | UW-Oshkosh | UW-Stout
Potential Careers
Social and Community Services Manager, Patient Representative
Average Starting Wage
$20,197–$53,456 annually

Admissions and Tuition

WITC has a simple three-step admissions process that can be completed in one visit. Fill out the application form either online or at a campus, complete an assessment and meet with a WITC counselor. In the meeting, you'll discuss your goals and the counselor will make sure you're getting the most out of your education and the best bang for your buck.

Tuition and Fees

WITC breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Financial Aid

Financial aid is available to help you pay for your education. It can come in the form of grants, loans, federal work study, military and veterans benefits, division of vocational rehabilitation benefits and scholarships. 

Learn More About Paying for College

Estimated Total Program Costs*

Healthcare and Service Provider

12 Credits | Less than 1 year


$1,752 In Tuition and Fees

*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented. 

After the WITC Healthcare and Service Provider Program

Upon completion of the program, you will obtain Healthcare and Service Provider certificate. 

Student studying at a computer

Transfer Options

Transfer your WITC credits to a four-year college in Wisconsin to obtain your bachelor's degree and beyond. 

View Transfer Options

Career Outlooks

WITC's graduates experience success. Learn more about the types of careers you can get after graduation.

View Career Options

Student studying at a laptop

Impact Grant

ACT logo

ACT for Healthcare Project Funding
This ACT program is 100% funded with a TAACCCT Round IV $19.9 million grant awarded by the U.S. Department of Labor’s Employment and Training Administration. This is an equal opportunity employer/program which provides auxiliary aids and services upon request to individuals with disabilities by calling 711 or 800.243.9482 Voice/TTY. WITC is an Equal Opportunity/Access Employer and Educator. This workforce product was funded by a grant awarded by the U.S. Department of Labor’s Employment and Training Administration. The product was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The U.S. Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites and including, but not limited to, accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability, or ownership.


Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Sara Eckstein

Admissions Advisor

800.243.9482 ext. 5220


Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

800.243.9482 ext. 3195


New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

800.243.9482 ext. 4339


Superior Admissions Contact

Cindy Miller

Admissions Advisor

800.243.9482 ext. 6243


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Are you ready to experience success? WITC staff are standing by to support you in reaching your educational and career goals, so do it. Take the leap.