Healthcare Receptionist

A medical office professional on the phone at the front desk

Technical Diploma

16 Credits | Less than 1 year

Online Program

Ashland, New Richmond, Rice Lake, Superior

Career Cluster: Business Management

Contact

Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Sara Eckstein

Admissions Advisor

800.243.9482 ext. 5220

Contact

Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

800.243.9482 ext. 3195

Contact

New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

800.243.9482 ext. 4339

Contact

Superior Admissions Contact

Cindy Miller

Admissions Advisor

800.243.9482 ext. 6243

Contact

With the Healthcare Receptionist technical diploma you can enter the high-demand field of healthcare as a medical receptionist, scheduler, information clerk or appointment coordinator. There are many career opportunities for these positions in hospitals, clinics (medical, vision, chiropractic and dental), insurance companies, rehabilitation facilities and skilled nursing facilities.

Program Overview

The Healthcare Receptionist short-term diploma prepares students to perform a variety of office support functions within a health care organization. This embedded technical diploma fully ladders into the Health Office Professional technical diploma and the Medical Administrative Professional associate degree. Courses are offered in a variety of delivery options, including traditional classroom, flex (independent study) and online.

Program Outcomes

Healthcare Receptionist graduates will be able to:

Perform routine healthcare administrative procedures
Apply technology skills to business and administrative tasks
Maintain internal and external relationships
Model professionalism in the workplace

A healthcare receptionist greeting a guest

In addition to case studies and scenarios, you will develop the skills employers want using current software such as Electronic Health Records, Word, Outlook and Excel.

A busy clinic front desk with a receptionist handing paperwork over to a patient

Learn by doing.

Flexible scheduling and start dates.

A healthcare receptionist showing paperwork to a patient at the front desk

High-demand jobs.

Academics

Healthcare Receptionist classes are offered on all four campuses (Ashland, New Richmond, Rice Lake, Superior) and at the learning centers in Ladysmith and Hayward. Take classes online, by interactive television and in the traditional classroom format.

Experienced Instructors

WITC is large enough to serve you but small enough to know you. Our experienced faculty are knowledgeable, approachable and eager to help. The sizes of your classes will allow for the attention you deserve.

Career Pathways

As a Healthcare Receptionist student at WITC, you have started your Career Pathway. This is the first step in earning credentials each step of the way! Graduates of the Healthcare Receptionist program may continue to earn a diploma in Health Office Professional or an associate in Medical Administrative Professional.

Cutting Edge, Relevant Curriculum

Continuous networking with medical office professionals, employers and recent graduates keeps your courses up to date and applicable to your future career.

Curriculum

Upon completion of the program curriculum you’ll be able to perform routine healthcare administrative procedures, use technology to complete business and administrative tasks and model professionalism in the workplace.

Explore the Curriculum

Featured Healthcare Receptionist Courses

View All

Medical Terminology

10501101

UGRD

| 3 CR

Focuses on the component parts of medical terms: prefixes, suffixes and word roots. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology.

Electronic Health Records

10106132

UGRD

| 1 CR

This course familiarizes students with the basic functioning of medical records in facilities with electronic medical records. Students will also be exposed to the jobs and duties involved in the health information management department of hospitals and clinics. Hands-on training with an electronic medical records program will be included, as well as discussion of paper medical record functions.

Medical Office Procedures and Customer Service

10106143

UGRD

| 2 CR

This course develops professional skills and attitudes needed in a medical business environment. Skills developed include an ability to communicate effectively with patients and other medical office staff, manage time effectively, schedule patients, greet patients, use the telephone properly, process mail, apply ergonomics and office safety, and use medical computer software efficiently.

Healthcare Receptionist is Part of a Career Pathway

As a Healthcare Receptionist student at WITC, you can earn credentials each step of the way.

Download Career Pathways map

You could take this first and get a credential.

Healthcare Receptionist

Technical Diploma

16 Credits / One Semester Full Time; Part Time Options Available

Potential Careers

Medical Receptionist, Medical Scheduler, Medical Information Clerk, Appointment Coordinator, Patient Access

Range of Yearly Salary

$18,460-$23,109 annually

You can continue your education to advance your skills.

Health Office Professional

Technical Diploma

34 Credits / One year Full Time; Part Time Options Available

Potential Careers

Medical Office Specialist, Medical Secretary, Medical Receptionist, Hospital Admissions Representative, Customer Service Representative, Medical Scheduler, Health Information Clerk

Range of Yearly Salary

$22,462-$33,277 annually

Medical Billing Specialist

Technical Diploma

19 Credits / 3 Semesters Part Time

Potential Careers

Hospital Medical Biller, Physician’s Office Medical Biller, Laboratory Medical Biller, Patient Account Representative, Revenue Cycle Representative

Range of Yearly Salary

$25,360-$27,980 annually

Medical Administrative Professional

Associate Degree

64 Credits / Two Years Full Time; Part Time Options Available

Potential Careers

Medical Administrative Assistant, Medical Secretary, Medical Receptionist, Medical Scheduler, Hospital Admissions Representative, Medical Language Specialist, Medical Billing Specialist, Patient Account Representative, Clinic Coder & more

Range of Yearly Salary

$27,038-$66,000 annually

Continue your education to obtain your bachelor's degree.

Medical Administrative Professional Bachelor's Degree

Potential Careers

Medical Administrative Services Manager, Post-Secondary Education Instructor

Range of Yearly Salary

$28,309–$51,584 annually

Admissions and Tuition

To apply for a technical diploma, just fill out an application form either online or at a campus, and WITC will guide you from there.

Tuition and Fees

WITC breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Learn More About Paying for College

Estimated Total Program Costs*

Broadband Technologies

16 Credits | Less than 1 year

$2,300

$2,300 In Tuition and Fees

*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented.