Medical Administrative Professional

A medical administrator greeting a patient at a front desk

Associate Degree

64 Credits | 2 Years

Online Program | Financial Aid-Eligible

Ashland, Hayward, Ladysmith, New Richmond, Rice Lake, Superior

Career Cluster: Business Management

Contact

Choose a campus to view contact information, or for general assistance, please contact us.

Rice Lake Admissions Contact

Sara Eckstein

Admissions Advisor

800.243.9482 ext. 5220

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Ashland Admissions Contact

Jennifer Bednarik

Admissions Advisor

800.243.9482 ext. 3195

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New Richmond Admissions Contact

Jodi Saliny

Admissions Advisor

800.243.9482 ext. 4339

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Superior Admissions Contact

Cindy Miller

Admissions Advisor

800.243.9482 ext. 6243

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With the Medical Administrative Professional degree, you can enter the high-demand field of healthcare. There are many career opportunities in hospitals, clinics (medical, vision, chiropractic, and dental), insurance companies, rehabilitation facilities and skilled nursing facilities.

Program Overview

Are you looking for a career in the medical field that is interesting and exciting but does not require direct patient contact? Consider the Medical Administrative Professional program. This program prepares you to complete business-related tasks including scheduling appointments, registering patients, answering telephones, medical billing and completing insurance claims, preparing business correspondence, transcribing dictation, and maintaining medical records.

Program Outcomes

Medical Administrative Professional graduates will be able to:

Perform routine healthcare administrative procedures
Process insurance claims
Demonstrate effective workplace communications
Apply technology skills to business and administrative tasks
Maintain internal and external relationships
Model professionalism in the workplace

A medical administrative professional looking for medical files

Medical Administrative Professional is one of the fastest growing occupations in the healthcare industry. Today’s in-demand frontline and nonclinical healthcare workers are projected to add more than 2 million job openings this decade.

A medical administrative professional on the phone at the front desk

Learn by doing.

An instructor leaning over a student's shoulder assisting with something on the computer

Flexible scheduling and start dates.

In-demand career.

Academics

Medical Administrative Professional classes are offered on all four campuses (Ashland, New Richmond, Rice Lake, Superior) and at the learning centers in Ladysmith and Hayward. Take classes online, by interactive television and in the traditional classroom format.

Career Pathways

Graduates of the Medical Administrative Professional program also earn a diploma in Healthcare Receptionist, a diploma in Health Office Professional, and a diploma in Medical Billing.

Externship Opportunity

You will gain real work experience in a 72-hour medical externship in a healthcare facility. While there, you will apply all the skills you acquired in your coursework.

Convenient

You can register and attend classes at the Ashland, New Richmond, Rice Lake and Superior campuses. Classes are also available online or join via ITV from the Outreach Centers in Hayward and Ladysmith.

Curriculum

Specific classes that provide training for the Medical Administrative Professional are Medical Terminology, Introduction to Healthcare Documentation, Medical Office Procedures & Customer Service, Electronic Health Records, Medical Office Administration, Medical Insurance Claims, Patient Billing & Reimbursement, and Healthcare Documentation & Editing.

Explore the Curriculum

Featured Medical Administrative Professional Courses

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Patient Billing and Reimbursement

10106142

UGRD

| 3 CR

Emphasizes insurance preparation and reimbursement of claims to Commercial, Medicare, Medicaid and Worker’s Compensation. Applies ICD, CPT and HCPCS coding resources to complete CMS 1500 and CMS 1450 insurance claims. Computerized billing software will be utilized throughout the course. PREREQUISITE: 10106134 Medical Insurance Claims.

Medical Insurance Claims

10106134

UGRD

| 3 CR

This course presents common health insurance terminology and selected private and government insurance coverages. Students are introduced to basic principles of disease coding and procedural coding from the physician/provider perspective and follow the life cycle of the medical insurance claim with the aim of accurate and efficient reimbursement for services provided. This is not for experienced coders. PREREQUISITE: 10501101 Medical Terminology.

Medical Externship

10105160

UGRD

| 1 CR

An externship is actual work experience in a medical office which provides the student with a variety of tasks. The sites are usually clinics or hospitals but can be other medical-related offices as well. The instructor and student will work together to secure an externship which will be acceptable to all parties. PREREQUISITE: Prior to enrolling in this course, students must have successfully completed or are in good standing in all program courses and have the approval of program faculty.

Medical Administrative Professional is Part of a Career Pathway

As a Medical Administrative Professional student at WITC, you can earn credentials each step of the way.

Download Career Pathway map

You could take this first and get a credential.

Healthcare Receptionist

Technical Diploma

16 Credits / One Semester Full Time; Part Time Options Available

Potential Careers

Medical Receptionist, Medical Scheduler, Medical Information Clerk, Appointment Coordinator, Patient Access

Range of Yearly Salary

$18,460-$23,109 annually

Health Office Professional

Technical Diploma

34 Credits / One year Full Time; Part Time Options Available

Potential Careers

Medical Office Specialist, Medical Secretary, Medical Receptionist, Hospital Admissions Representative, Customer Service Representative, Medical Scheduler, Health Information Clerk

Range of Yearly Salary

$22,462-$33,277 annually

Medical Billing Specialist

Technical Diploma

19 Credits / 3 Semesters Part Time

Potential Careers

Hospital Medical Biller, Physician’s Office Medical Biller, Laboratory Medical Biller, Patient Account Representative, Revenue Cycle Representative

Range of Yearly Salary

$25,360-$27,980 annually

This is the program you’re looking at.

Medical Administrative Professional

Associate Degree

64 Credits / Two Years Full Time; Part Time Options Available

Potential Careers

Medical Administrative Assistant, Medical Secretary, Medical Receptionist, Medical Scheduler, Hospital Admissions Representative, Medical Language Specialist, Medical Billing Specialist, Patient Account Representative, Clinic Coder & more

Range of Yearly Salary

$27,038-$66,000 annually

Medical Administrative Professional Bachelor's Degree

Potential Careers

Medical Administrative Services Manager, Post-Secondary Education Instructor

Range of Yearly Salary

$28,309–$51,584 annually

Admissions and Tuition

WITC has a simple three-step admissions process that can be completed in one visit. Fill out the application form either online or at a campus, complete an assessment and meet with a WITC counselor. In the meeting, you'll discuss your goals and the counselor will make sure you're getting the most out of your education and the best bang for your buck.

Tuition and Fees

WITC breaks down the cost of education, so you'll have a good idea of how much your education will cost.

Financial Aid

Financial aid is available to help you pay for your education. It can come in the form of grants, loans, federal work study, military and veterans benefits, division of vocational rehabilitation benefits and scholarships.

Learn More About Paying for College

Estimated Total Program Costs*

Medical Administrative Professional

64 Credits | 2 Years

$9,460

$9,460 In Tuition and Fees

*Tuition is an estimate and does not include any miscellaneous fees for various courses, tools, books, supplies or uniforms. Program book costs are in addition to tuition and fees and vary depending on course selection and where the books are purchased or rented.

After the WITC Medical Administrative Professional Program

Upon completion of the program, you will obtain technical diplomas in Healthcare Receptionist, Medical Billing Specialist and Health Office Professional and an associate degree in Medical Administrative Professional.